All products sold by us are covered by manufacturer’s warranty before any repairs are carried out on the product. A repair on the product voids manufacturer’s warranty. Warranty claims can be processed either directly at manufacturer’s office by the customer or through our stores. Warranty Claims processed through us have typical claim processing of 2 weeks. This processing period covers delivering the product to manufacturer’s location and obtaining warranty claim report from manufacturer based on their inspection. We will convey results of claim and replacement cost for passed claim based on manufacturer’s assessment of prorated usage. Products failing warranty requirement based on manufacturer’s assessment will be available for pick up. You will have 15 days to collect replacement or your original product.